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科技新闻

News feed provided by SMBWorld.

 

17-05-2022
The future of work: Apple’s heroes-to-zeroes story

You have to be deeply committed to multiple forms of denial to not recognize that the world is changing. And while not every change is positive, one that makes more sense than most is the chance to create distributed. remote workforces at scale that are more flexible, diverse, and resilient than what we had before.It’s time to seize the moment For two years, technology has supported a new era of flexibility. Many employers now recognize that remote work can be just as — and sometimes more — productive than the in-person experience, while employees have enjoyed the flexibility of working when it's most productive to them, reducing risk of burning out.To read this article in full, please click here

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17-05-2022
Not all patching problems are created equal

It’s the third week of the month — the week we find out whether Microsoft acknowledges any side effects it’s investigating as part of the monthly patch-release process.First, a bit of background. Microsoft has released patches for years. But they haven’t always been released on a schedule. In the early days, Microsoft would release updates any day of the week. Then in October 2003, Microsoft formalized the release of normal security updates on the second Tuesday of the month. Thus was born Patch Tuesday. (Note: depending on where you are in the world, Patch Tuesday may be a Patch Wednesday.) The following day, or in some cases, over the next week, users and admins report issues with updates — and Microsoft finally acknowledges that, yes, there are issues.To read this article in full, please click here

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16-05-2022
Apple is the latest example of how the remote work fight has gone lunatic

The emerging corporate pushback against working from remote locations (otherwise known, unfortunately, as work from home) is nothing shy of self-destructive and bizarre. I say this because it comes at the same time enterprises struggle to attract and retain the talent they need during a major talent shortage.It’s as though C-level execs argued to their boards: “This worker shortage is hurting us badly and it must be fixed. But as long as we’re here, let’s make the shortage much worse by undermining our remote worker policy.”Apple is a terrific example because the nature of its operations are perfectly suited to a distributed workforce and it has seen firsthand all of the benefits — and virtually none of the downsides — during the past two years. And yet, down the “let’s bring our workers back into corporate buildings” rabbit hole it plunged. To read this article in full, please click here

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16-05-2022
No degree? No problem. Tech firms move away from college requirement for new hires

The tech industry has been hit particularly hard by the pandemic and the Great Resignation, leaving organizations facing a dearth of qualified job candidates for more than 1 million openings.For all US jobs, the number of openings was at a high of 11.5 million at the end of March, according to the US Bureau of Labor Statistics (BLS). Meanwhile, in each of the past six months, more than 4 million people have quit their jobs, according to the agency.To read this article in full, please click here

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14-05-2022
May's Patch Tuesday updates make urgent patching a must

This past week's Patch Tuesday started with 73 updates, but ended up (so far) with three revisions and a late addition (CVE-2022-30138) for a total of 77 vulnerabilities addressed this month. Compared with the broad set of updates released in April, we see a greater urgency in patching Windows — especially wiith three zero-days and several very serious flaws in key server and authentication areas. Exchange will require attention, too, due to new server update technology. To read this article in full, please click here

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14-05-2022
Does your team need a cloud-based unified communication and collaboration tool?

The debate is over — and the cloud won. Most businesses have left their quaint PBX phone systems behind and moved to a unified communications system (UC) that exists entirely in the cloud, because they don’t want to be tied to a particular location to communicate. For today’s distributed and hybrid workforce, cloud-based business communications and collaboration tools make sense.If your team is clinging to the phones on their desks or your IT team is reluctant to support yet another cloud solution, it’s time to let go, especially if your company is embracing a hybrid work model. Not only is that phone likely to gather dust, but UC has become the technical glue that holds people together when in-person collaboration is a challenge. Failing to deploy it is likely to hold the entire business back.To read this article in full, please click here

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13-05-2022
Apple's Mac shortage is a big red flag for enterprise IT

Enterprise purchasers should expect to become frustrated when purchasing new hardware in the coming months, as supply chain logistics continue to deteriorate. When it comes to Apple kit, you may have the budget, but Macs are becoming increasingly difficult to find.Constraint is not better than constrained Apple recently announced record-breaking second fiscal quarter revenue of $97.3 billion, but warned supply-chain challenges could cost the company $4 billion to $8 billion in future quarters.“Right now, our main focus is on the supply side,” said Apple CEO Tim Cook. “For Q2…, we had constraints, but they were significantly lower and driven by industry wide chip shortages. Looking ahead, there are two causes of constraints: Covid disruptions and silicon shortages. These (COVID-19 lockdown) constraints are primarily around the Shanghai corridor… almost all of the affected factories have now restarted. We’re encouraged that the COVID case count in Shanghai has decreased over the last few days.”To read this article in full, please click here

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13-05-2022
How one company used lockdowns to envision a new way of working

As the maker of one of the world's best-selling hand sanitizers, you would expect GOJO Industries to take special care when bringing people back safely to the workplace. The firm's methodical approach could serve as a guidebook for any company facing the same challenges. The Akron, OH maker of Purell prides itself on collaboration, so the forced isolation of COVID lockdowns was a blow."Prior to the pandemic, we were almost entirely an in-person culture," said Emily Esterly, vice president of work ecosystem and employee experience. "We were super collaborative with no closed offices." The company wanted to maintain that culture while respecting new needs for social distancing and the wishes of employees who had taken a shine to remote work.To read this article in full, please click here

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13-05-2022
Zoom pushes further into the contact center with Solvvy acquisition

Video conferencing giant Zoom has announced it is acquiring Solvvy, a California-based startup which specializes in conversational AI and automation solutions for the contact center.Founded in 2013, Solvvy offers an AI-powered self-service customer support agent aimed at easing the load on customer support teams by dealing with simple requests before handing over to a human agent. Customers include technology companies like Calendly, Calm, Seat Geek, and Scribd.The financial terms of the acquisition have not been disclosed and the deal is expected to close in the first half of 2023, with Zoom incorporating Solvvy’s software and team into its contact center platform offering.To read this article in full, please click here

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13-05-2022
The missing piece in Google's Pixel puzzle

All right, stop me if you've heard this before: Google's about to get serious about hardware.Yeah, yeah — I know. I'll pause for a second while you regain your composure.Look, I'm a huge fan of what Google's trying to do with its Pixel products. If you've read my ramblings for long (or seen the NSFW multicolored "P"-logo tattoos on various parts of my person), you know how I feel about the Pixel's place in the Android ecosystem and the critical role it plays. (Just kidding about the tattoos, by the way.) (For now.)But the truth is that we've been hearing the "Google's about to get serious about hardware" line for a long time now — over and over and over again. At a certain point, you've gotta ask: "Uh, gang? When is this actually starting?!"To read this article in full, please click here

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13-05-2022
Dell, Cisco, and HP vs. Apple and the hybrid-work test

Disclosure: All of the companies mentioned here except Apple are clients of the author.One of the people I admire in the tech world is Stella Low, who I initially met at Dell Technologies. She moved from Dell to Cisco to Apple, and then quickly jumped to HP.  Dell, Cisco ,and HP all prioritize employee and partner job satisfaction, while Apple is far more focused on margins and lowering costs.Which approach is better?Apple’s performance and market valuation show the financial benefits of its tactics, but issues with companies like Qualcomm, and its constant efforts to remove employees’ ability to leave can create serious problems with hiring and retention once those methods are discovered and become broadly known. To read this article in full, please click here

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13-05-2022
Podcast: Apple employees push back on return-to-office plans; the end of the iPod

Some Apple employees are protesting the company’s return-to-work policy, which requires employees to be in the office three days per week. With that in mind, Computerworld Executive Editor Ken Mingis and Macworld Executive Editor Michael Simon join Juliet to discuss how Apple’s plans compare to other tech firms’ policies and what the hybrid work landscape looks like. But first, the trio looks at the end of the iconic iPod. To read this article in full, please click here

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12-05-2022
Europe puts Apple’s CSAM plans back in the spotlight

Apple may have put some of its plans to scan devices for CSAM material on hold, but the European Commission has put them right back in the spotlight with a move to force messaging services to begin monitoring for such material.CSAM is emerging as a privacy test In terms of child protection, it’s a good thing. Child Sexual Abuse Material (CSAM) is a far bigger problem than many people realize; victims of this appalling trade end up with shattered lives.To read this article in full, please click here

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12-05-2022
Busting three myths about the future of work

First impressions, gut reactions, and unexamined assumptions about the future of work become embedded in conventional wisdom. Even when they turn out to be false, people still believe them.Here are the three biggest myths about the future of work.Myth 1: Zoom fatigue is a real problemWhen the first wave of pandemic lockdowns hit in 2020, and employees started working from home at scale, everybody started complaining about "Zoom fatigue."And "Zoom fatigue" was real. The shock of isolation drove people to overuse videoconference tools. Zoom and its competitors dominated workdays, with most of the day taken up by video calls. And it spilled over into personal time, as people started having long video chats with family and friends.To read this article in full, please click here

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12-05-2022
How to use File History in Windows 10 and 11

When Windows 8 made its public debut in October 2012, one of the new features it introduced to users was called File History. Still available in both Windows 10 and 11, it can help you make sure you never lose an important file. Simply put, File History is a snapshot mechanism for all files that users store in the primary folders or directories associated with their user accounts. Formerly known as Libraries, these folders include Documents, Music, Pictures, Videos, and Desktop. Also included are offline files associated with the user’s OneDrive account.  To read this article in full, please click here

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EventX raised additional US$8M bringing Series B total at US$18M

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